Senior Manager - Director of Services - Family Connection Centre
We're Hiring!
arc programs is now accepting applications for an experienced and innovative manager to temporarily join the Agency’s Leadership (Senior Management) as a Director of Services to help oversee and manage the Family Connection Centre (FCC).
The FCC offers individual and group-based prevention, treatment and support services designed to help families with children and youth ages 0-18 achieve their developmental goals. These children may have developmental support needs, neurodiversity, or disabilities. A diagnosis is not required to access the FCC.
The FCC focuses on enhancing quality of life for families, by promoting inclusiveness and independence, through increased access to a broad range of supportive therapies and community services. Children and youth can access a comprehensive range of services at the FCC, depending on their needs.
Responsibilities:
In collaboration with the CEO, the successful candidate will provide management and oversight of Practice Leads, and services provided by the Family Connection Centre.
This position involves establishing and / or implementing long-range and strategic plans and agency services, assessing, and resolving service delivery issues and developing or revising agency procedures and practices.
Preferred Education and Experience:
The successful candidate will be familiar with community resources within the Central Okanagan, and skilled at coordinating services and fostering connections with community partners.
Candidates for this position will have demonstrated leadership, program management, staff supervision, and clinical experience in the community / social services sector, with an in-depth working knowledge of the specific programs and services provided by the agency and the FCC, applicable legislation and policies, and issues impacting agency-community relations. Experience in organizational systems and operations in a leadership role, including the ability to oversee cross-functional teams and improve organizational processes in alignment with strategic goals is also required.
An in-depth working knowledge of supporting individuals with neurodiversity, disability and developmental support needs, as well as knowledge of applicable legislation, policies, and issues impacting agency-community relations is required.
Advanced education (master-level degree preferred) in the social services field is required, with excellent oral, written, facilitation and interpersonal communications skills and proficient report writing and record keeping abilities.
Other Requirements:
Given the nature of our work, please note that all shortlisted candidates:
- Need a valid BC Driver's License, regional insurance, and a reliable personal vehicle.
- Must undergo a screening process, including a criminal record search.
